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FAQ

Shipping

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

How long will it take to get my order?

It depends on where you are. Orders will take around 4-5 business days to arrive if shipped within Italy. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

What shipping carriers do you use?

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Product

Every product is authentic?

Yes, our team makes sure every product is 100% authentic before selling it to you. Find more informations on our authenticity page.

Can I return my product?

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

Other

Any question?

You can contact us through our contact page! We will be happy to assist you.